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South Korea plans to digitize public services through smartphones

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October 30, Seoul: The government of Korea has pledged to use advanced technology in improving its public services and social welfare programs. They said, this is a modern era of technology and to enhance the efficiency of public service, the government is adopting the digitization measure which will make the day to day public service work a lot effective and easier. The government informed the citizens that they will soon be able to store digital versions of their important documents, including identification cards, in smartphones for verification.

The Ministry of Interior and Safety and other related agencies announced extensive plans for the digital transformation amidst a press briefing session conducted today. The government said it will offer tailored services for the public by giving them more access to the personal data stored in its current system by Capitalizing on artificial intelligence, cloud computing, and other advanced technologies. The Honorable Minister of Interior, Mr. Chin-Young said-“In the era of digital transformation, it is time for the government to take its public service to a new level”. The press briefing event was attended by the ICT Minister Mr. Choi Ki-Young and other high-profile government officials.

The participants said they will spend about 725 billion won ($622 million) for the government’s digital transformation initiative by 2022. Some 203 billion won is expected to be allocated for the next year’s budget, though it is subject to change after deliberation, they added. Regarding mobile identification, the government said it will launch a service where people can store various ID documents in mobile wallets. By the end of this year, smartphone users can submit their household register certificates to the authorities without carrying documents.
The government also said it will accelerate its efforts to replace plastic ID cards with electronic certificates stored in smartphones. By 2021, the mobile platforms will carry up to 300 types of ID certificates.

The government’s efforts to transform its public services with digital devices are also intended to improve the public welfare system. Through smartphones, AI speakers and computers, people will be notified about their benefits without visiting relevant agencies.
According to the government, the people will learn about welfare benefits and procedures from birth to death once they apply for the digital notification service. By 2022, the information will include benefits in seeking jobs and building companies, among other things. This is definitely a great initiative of the Korean Government and through this, the public will easily be connected to the government.

Source: The Kathmandu Post