Furniture Hub was the first to introduce L-shaped customized sofa in Nepal. Started with the objective to provide customized furniture in Nepal, the company has the team of 18, the company is successful to sell 300+ custom sofa till now with the future plan to be fully e-commerce marketplace for furniture.
Story Behind initiation of Venture
Your home describes your personality. In Nepal finding the company that customizes your furniture was really hard, so Mr. Lokendra also felt the same after that he started researching furniture business and its scope in Nepal, where he saw it very positive so he started the business. There is a yearly transaction of 500 million dollars in the furniture business in Nepal which was also another motivation for starting the business.
“According to the research, the furniture market size of Nepal is around 100-500 million USD per year according to the government data where furniture market growth rate is 10% and active internet users are around 6-7 million in Nepal which will positively help us to grow in the near future.” stated the founder.
Before he started furniture hub he was an IT professional who was working as a social media marketer. When he was doing marketing for other companies and businesses; an idea triggered in his mind to establish his own business. After few months he started a furniture Business and started marketing to the social media.
In Nepal, there was no L-shape sofa discovered and furniture hub was the first business to introduce L-shaped sofa in Nepal. “It is different than other furniture shops as we give them the right to customize the furniture according to their measurement, we also provide direct home delivery freshly from the factory and another main point is that there are 10 years of warranty in our every product.” said the founder.
About Furniture Hub
Furniture Hub is specialized in Sofa production which lets the customer design the sofa according to their needs. Furniture Hub is located at Maharajgunj, Kathmandu where one can order as well as see the samples of the product. Right now, furniture hub have team members of 18where everyone is giving their best and basically we are focused in sofa; with the motive of giving the customers best sofa ever.
It is also an online e-commerce platform for furniture where vendors can put their furniture items with the help of the curation(Mobile apps, websites, social media).
Customer Response
Assurance of quality is the main thing to satisfy the customer and to run the business for long term. Furniture hub also believes in the same as they also assure the quality of furniture products before they are available in the online store.
“We are working hard to provide good quality products to the customer. The customer is the key to the success of the business. Most of the customers are happy with our service and some of them are not; where both the terms give us positive motivation to provide more quality service to the customer.” said Mr.Lokendra.
Furniture hub provides online/offline customer support and they have provided the facility of cash on delivery to the customers.“We provide free home visit and sofa consultation to clients which attracts the customers more.” said the founder.
Future Plans
For the future, the furniture hub is planning to expand the area of service as well as they are trying to make the Furniture hub better online furniture platform. They will be mainly focusing on importing and exporting the furniture’s which will help them grow faster.“I am working hard with my team to create the big market value for furniture hub as a top furniture brand” Mr. Lokendra concluded the future plans
Furniture Hub has taken furniture item “sofa” as their first product for market research. “We have already sold 300+ custom-made high-quality sofa designs to happy customers which motivated us to do more to make the customers happy.” Added Mr. Lokendra. Furniture hub gets clients via social media marketing(mainly with FaceBook because of 7 million users at Nepal). Currently,the company have150000 followers on facebook who are helping to grow the business.
Mr. Lokendra says, “We are planning to open big showroom soon. Because many customers want to look and feel furniture products directly. We have predicted our sales will godouble with the opening of a big showroom.” They wants to tie up with more furniture factories and furniture wholesalers where they can add more furniture items besides sofas. They have also planned for introducing interior design part as well and provide instalment payment facility for customers.
Challenges
Delivery of furniture is the major challenge to the company right now. They have been doing delivery within one day inside valley and 3 days outside valley. There are challenges to deliver outside valley within the number of days as per the founder. The founder expressed,“So whenever we face the certain problem and cannot deliver the products it feels really hard in the business. Every skilled people are going abroad, so for now getting the skilled peoples are really tough.”
Message to the youth
“The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand. There is nothing like impossible if you are willing to do it get determined to it, just keep moving on do the hard work you will get success.”
Presented by: Rojal Rajthala
Startups to support skills #Skills2grow4life
