“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek
The topic itself stands true in every sense. Employees are undoubtedly the company’s key intangible possession. An individual who strives hard for acquiring the organization’s specified goals within specified time bound is signified as an employee. They reflect the company’s morale. The success of an organization somehow solely depend upon the employees as they are the actual ones to runs an organization investing their time and effort. An organization comprises of various employees staying in different hierarchy with expertise in their own field. Each employee plays significant role, from bottom level to top level of Management.
Why satisfaction of an employee is essential for an organization?
Employees and organization together determine the strength and weakness of one another and put an effort to work on it. They complement each other. A good organization looks after its employees and they give back their best to their organization. Employee and organization if works together prosperity is seen and if not balanced, recession is seen.
It is even said that it necessary to satisfy the employees before satisfying customers. Since satisfaction of an employee which impacts to better productivity and better outcome, it ultimately leads to satisfaction of customers and also retention of an employees in an organization. Satisfied employees tend to contribute more to the organization. When employees are satisfied they feel empowered, appreciated and tend to be loyal. Hence, the organization should always appreciate the efforts that their employees are making to serve the company. It is also said that a simple appreciative pat on the back of employees by their boss makes a huge difference. In addition to this, there are various monetary and non-monetary benefits that satisfies the employees. Monetary benefits includes: Attractive salary as per the potential of worker, incentives, health care benefits, life insurance etc. whereas non-monetary benefits include appreciation and encouragement of their work, professional development, work balance, working environment, challenging job, etc.
Why Retention is necessary?
Organization mostly come with long term vision and work accordingly. Retention of motivated, positive and enthusiastic employees is dearly essential and mandatory for company’s consistent growth and success. The retention of employees for longer duration ultimately results to the happiness of both stakeholders, they are employers and employees. The employees working for a longer period of time are more familiar with the working culture, company’s norms and policies and adjust better accordingly. In contrast, it would be a greater waste of time and loss of money since the company would devote its productive time and invest money to groom and train an individual and make him ready to work and shape him to the corporate culture. Also research has found that the employees working for a longer period of time are found loyal towards their work and their company.
We can take the example of Google. It is said to be one of the best company to work for. US employees who work at Google gave the company high marks on Pay scale’s employee survey in a number of areas, including compensation, job satisfaction, and job meaning. They get the perks free healthy and gourmet meals, laundry and fitness facilities, generous paid parental leave, and on-site childcare. The HR of Google, Laszlo Bock have published a book, “Work Rule!” where he had beautifully explained the success of having satisfied employees.
To sum up, Employees are the inevitable part of an organization. Thus, employee and employers should work and learn together and taste the success. Going hand-in-hand for the sustainable growth and prosperity of an organization is necessary.
-Pratima Pandey
